Andie Wheeler is a seasoned Salesforce Administrator currently leading Service Cloud operations at Egencia, supporting over 1,400 service users in a large organization handling more than 3 million service delivery cases annually. Previously, Andie served as the Lead Salesforce Administrator and Team Lead at Dwolla, where team building and process improvements were key achievements. Andie also held roles at Zillow in various capacities, including Business Consultant and Sales Executive, contributing significantly to sales and customer engagement efforts. Early experience at the Olympic Athletic Club provided foundational skills in CRM usage and sales strategies. Andie holds a Bachelor's Degree in Business with a focus on Technology and Innovation Management from the University of Washington and a Fullstack Web Development Certificate from Rutgers University.
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