Osaid Khilfeh

Osaid Khilfeh is a Security Engineer at Egencia since June 2022, with a strong background in technology support and incident resolution. Prior experience includes serving as a Computer Specialist II at UIC College of Pharmacy IT, where Osaid resolved over 100 technological incidents, ensured HIPAA compliance through BitLocker encryption, and managed university network assets with Lansweeper software. Additionally, Osaid worked as a Computer Specialist at UIC College of Education, addressing network and hardware issues, maintaining computer lab printers with PaperCut software, and engaging elementary school students in STEM activities. Osaid holds a Bachelor of Science in Computer Science from the University of Illinois Chicago, completed in 2022.