Raúl Docampo Álvarez

Raúl Docampo Álvarez has extensive work experience across various industries and roles. Raúl currently holds the position of Head of Customer Management - Global Digital Support at EGYM | DACH. Prior to this, they served as the Head of Customer Service at Crosscard, where they led international teams and achieved significant milestones such as scaling up the team, implementing new tools, and managing customer requests with reduced resources. Raúl also held the position of Team Leader Customer Service at PPRO Group, where they coordinated an international team. Before that, they worked at adidas in roles such as Assistant Manager Consumer Products and Digital Product Solution Manager. Raúl also has experience in customer support and system administration roles at Templarios Transportes S.A., Viajes Marsans, and Ferrobierzo S.L.

Raúl Docampo Álvarez began their education journey in 2004, attending I.E.S Virgen de la Encina. Raúl completed their studies there in 2006, earning an advanced technician degree in computer systems with a focus on network administration.

In 2007, Raúl enrolled at Universidad de León, where they pursued a degree in Tourism. Raúl successfully completed their studies in 2010, graduating with a degree in Marketing of tourism services and travel.

After a few years, Raúl continued their educational pursuits and enrolled at Tago Estudios Barcelona in 2015. Raúl earned an MBA in Tourism and Hospitality Management in 2016, specializing in international business.

Overall, Raúl has obtained a diverse education, combining their computer systems background with a focus on tourism marketing and international business management.