Andrew Duffy is a seasoned IT professional with extensive experience in service delivery and field engineering roles, currently serving as Service Delivery Manager at eir evo since November 2014. In this position, Andrew Duffy has effectively managed incident resolution and collaborated with third-party vendors. Previous roles include Senior ICT Systems Infrastructure Specialist & Team Lead, where responsibilities encompassed ITIL-based managed services, and Senior IT Field Service Engineer at both eir evo and Fortuity, providing comprehensive IT support to SME clients. Early career experience includes technical support at Esat Net. Andrew Duffy's educational background includes studies at Presentation College and Rockwell College.
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