Fayka Farid

Assistant Executive - Customer Service at Ejadah

Fayka Farid is an accomplished customer service professional with extensive experience in the hospitality and travel industry. Currently serving as Assistant Executive - Customer Service and Customer Relations Executive at Ejadah since September 2011, Fayka excels in delivering distinctive customer care and effectively managing customer interactions. Previous roles include Passenger Sales and Service Agent at Emirates Airlines, where responsibilities involved handling inbound calls, managing bookings, and resolving complaints, as well as a similar position at Qatar Airways. Earlier experience also includes being a Sales Coordinator at Hill and Knowlton and a Temporary Secretary at Abdul Samad Office. Fayka has pursued education in travel and tourism, as well as attended Cosmos Educational Institute.

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