Thomas Schang

Thomas Schang is a seasoned professional with extensive experience in customer warranty management and technical support, currently serving as the Head of Customer Warrant Management at EKATO GROUP since February 2007. Prior roles at EKATO include Head of Technical Support and Head of QS-SMH, where responsibilities encompassed handling global complaints and managing interdisciplinary international teams. With a background in engineering and sales, Thomas has held positions as a Sales Engineer at multiple companies, including Dr.-Ing. K. Busch GmbH and Schöler Fördertechnik AG, and has significant expertise in claim management and quality assurance. Thomas holds a Diplom-Ingenieur (FH) in Mechanical Engineering from FH Wiesbaden.