Emmalyn H. is an experienced technical support professional with a diverse background in the technology and healthcare sectors. Currently serving as a Tier III Technical Support Engineer at Elation Health since May 2022, Emmalyn specializes in SaaS electronic medical record support. Previously, Emmalyn held the role of Technical Support Engineer at Cloud5 Communications, providing Tier 2 support for SIP and PBX communications in the hospitality industry. Additional experience includes positions as a Direct Support Professional at Seven Hills Foundation, Shift Manager at CVS Health, Desktop Support Technician at the University of Central Florida, and Team Lead Manager at Staples.
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