Nicole C. is a seasoned professional with extensive experience in Salesforce operations and education. Currently serving as Senior Salesforce Ops Manager and Salesforce Ops Team Manager at Elation Health since January 2021, Nicole constructs and upholds Salesforce as a reliable source for customer data and financial reporting, while effectively collaborating with cross-functional leaders. Previous roles include Salesforce Administrator/Developer at Elation Health, and varied positions at PJCC, including Salesforce Administrator/Developer, Youth Family & Recreation Manager, and Youth & Family Program Manager, where Nicole implemented Salesforce-based CRM processes and enhanced youth programming. Additional experiences encompass teaching and program coordination roles at institutions such as Boys & Girls Clubs of San Francisco, Vanderbilt Programs for Talented Youth, and Vanderbilt University. Nicole holds a Master of Education in Applied Child Studies from Vanderbilt University and a Bachelor of Arts in Psychology and Italian from the University of Southern California.
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