Alan Farbrother is an experienced IT professional currently serving as IT Manager at Elder since September 2021. Previously, Alan held multiple senior management roles at Salesforce from May 2012 to September 2021, including Senior Manager for Global Product Support and Global Technical Support Manager, overseeing Application Support teams and client interactions. Alan also contributed to Responsys (now Oracle Marketing Cloud) as Technical Support Manager from November 2007 to May 2012, focusing on team development and interdepartmental relationships. Earlier in Alan’s career, significant experience was gained at Vodafone as Operational Support Team Lead from January 2002 to November 2007, managing support analysts and ensuring efficient support for IT systems. Alan holds a Bachelor's degree in English Language, Literature, and Linguistics from the University of Southampton.
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