Michael Drew

Technical Support Representative at Electronic Payments, Inc.

Michael Drew's work experience begins in 1998 when they worked as a Market Editor at Sportswear International Magazine. In this role, they researched fashion trends, conducted interviews, and assisted with photo shoots.

In 2001, they joined Superior Interlock Corp as a Machinist, where they utilized prints and machined parts to assemble custom locks.

Starting in 2004, Michael worked at Cablevision in various roles. Michael initially served as a Technical Support Representative I & II, providing troubleshooting and technical support for Optimum Online and Optimum Voice products. Michael then became a Technical Lead, supporting a team of 200+ representatives. Their responsibilities included resolving complex VoIP and broadband internet service issues, taking over calls when needed, and effectively addressing customer and technician inquiries. Their tenure at Cablevision ended in 2011.

In 2012, Michael joined Electronic Payments, Inc. as a Technical Support Representative, though no specific end date is provided for this role.

Please note that the information provided is based solely on the given work experience and does not make any assumptions beyond that.

Michael Drew attended Comp TIA from 2001 to 2002, with no specific degree or field of study mentioned. Prior to that, they attended Franklin K Lane HS from 1991 to 1992, also without any degree or field of study specified.

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