Juanito Silvino Gornez possesses extensive experience in customer service and support, spanning various roles across multiple companies since 2016. Currently serving as E-Boost Customer Experience Support at E-boost, Juanito manages customer interactions via chat and email, along with overseeing the company's social media presence. As a Pre-Sales support representative at Elegant Themes, Juanito contributes to the promotion of a leading premium WordPress theme. Additionally, experience includes Amazon customer service and inventory management at Modernspaces Inc., and managing customer emails and outbound communications at Urbanality Inc. Juanito has also provided online freelance services and held positions in customer support and data entry for various organizations. Academic credentials include a Bachelor of Science in Industrial Technology from Negros Oriental State University and college-level studies in Business Administration and Management from Silliman University.
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