Josh Hall

Josh Hall has a diverse background in various industries and roles. Josh started their career as a Network Administrator at Dataline in 2005 and later worked as a Project Engineer at ABS Technology from 2006 to 2009. At Computer Service Partners from 2009 to 2010, they served as a Senior Project Engineer, managing end-to-end enterprise projects and client communications.

In 2010, Josh became the Head of Managed Services at ABS Technology Architects, where they were responsible for establishing departmental strategy and operational practices. Josh also worked directly with C-level executives internally and in customer environments to ensure high satisfaction and goal achievement. From 2015 to 2018, they were self-employed as a Process Improvement Analyst, working on independent software projects and developing maintainable and scalable code.

Josh's next role was as a Senior Technical Product Manager at Babbel from 2018 to 2019, where they managed a team responsible for maintaining backend services and created a B2B team for product services. Josh also built cross-team and cross-departmental process systems.

As a Senior Project Manager at iconmobile group from 2019 to 2020, Josh established a Project Management/PMO team and integrated practices of multiple project managers. Josh also implemented project management practices and an idea/innovation management system based on international best practices.

Currently, Josh is the Head of Business Operations at ELEMENT Insurance AG, where they are responsible for scaling and digitizing analog and offline processes. Josh has transitioned teams to integrated processes, maximized automation and integration, and mentored and coached a specialized technical team.

Overall, Josh has demonstrated expertise in project management, technical product management, process improvement, and business operations, with a focus on optimizing efficiency, scalability, and customer satisfaction.

Josh Hall has an Associate of Science (A.S.) degree from Tidewater Community College. Josh obtained this degree, but the specific years of their education are not provided. In addition to their degree, Josh also holds certifications in ITIL Service Operation from AXELOS Global Best Practice, which they obtained in November 2014, and in Cisco Certified Network Professional Voice (CCNP) from Cisco, although the specific year of obtaining this certification is not mentioned.