Kieran L.

Senior Technical Engineer at Element

Kieran L. has a diverse work experience spanning various roles and industries. From 2011 to 2012, they worked as a Web and Graphics Designer at KML Design, where they designed websites for clients utilizing their Adobe Certified Associate qualifications.

In 2012, Kieran joined IBM United Kingdom Ltd and held multiple positions. In their role as a Systems Management Specialist, they supported Tivoli Asset Discovery for Distributed (TAD4D) and Tivoli Endpoint Manager (TEM), troubleshooting and fixing failing scans and agent connectivity. Kieran also played a key role in automating specific tasks to enhance troubleshooting efficiency. After that, they worked as a Wintel Server Provisioning Technician, provisioning servers physically and virtually using VMware vSphere. Additionally, they worked on a project to leverage IBM Private Modular Cloud, creating and deploying virtual machines through a customer-facing front-end. Kieran also supported the DWP Data Center Migration, mapping out the network infrastructure and creating migration plans for applications.

From 2016 to 2022, Kieran worked at Lumen Technologies, where they held various roles. As a Solutions Engineer, they focused on creating quotes for new and existing products and services. In their role as a Global Hosting Delete Provisioner, they worked with clients to optimize existing processes and introduced automation efforts. Kieran also managed the decommission requests for CenturyLink customers and provided support for EasyJet, Allen & Overy, and UK Government Deletes.

Most recently, Kieran joined Element in 2022 as a Senior Support Engineer, where they utilize their expertise to provide support in an engineering capacity.

Kieran L. has a diverse education history spanning various certifications and courses. In terms of academic education, Kieran attended Sir Joseph Williamson's Mathematical School from 2005 to 2012. During this time, Kieran also pursued certifications in computer software and media applications from Certiport, obtaining the Adobe Certified Associate degree.

Kieran further expanded their knowledge and skills through professional certifications and courses. In 2014, Kieran obtained the Microsoft Certified Solutions Associate degree in Windows Server 2012. They also earned the CompTIA Security+ certification in the same year.

Kieran continued their education with IBM Talent@IBM from 2012 to 2013, specializing in testing, compliance, UNIX, IBM Foundation Courses, and IBM TAD4D/TEM. Additionally, they completed various courses related to the Global Solution Implementation Organisation (GSIO) at the CenturyLink Learning Center from 2016 to 2017. These courses covered GSIO build process fundamentals, company fundamentals, technology fundamentals, and non-specific courses. Kieran also participated in miscellaneous management and technical courses offered by CenturyLink.

In terms of recent certifications, Kieran obtained the Microsoft Certified: Azure Developer Associate certification from Microsoft in June 2022. They also acquired additional certifications such as Hybrid Cloud Competency and Transform Network & Security from VMware, RPA Developer Foundation from UiPath, Microsoft Certified: Azure Fundamentals from Microsoft, PRINCE2 Foundation from AXELOS Global Best Practice, and Security+ 401 and CompTIA Security ce from CompTIA. Additionally, Kieran attempted an AWS Cloud Practitioner certification, although the outcome of that attempt is not provided.

Overall, Kieran L. has a comprehensive education history with a focus on various fields such as computer software, media applications, network security, cloud services, and project management.

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