Erick Almeida

Erick Almeida is a senior CRM analyst at ELGIN S.A. in Brazil, responsible for implementing and evolving Salesforce Sales Cloud, focusing on consolidating and prioritizing the needs of various departments. Prior experience includes optimizing customer journeys and implementing CRM solutions at Assaí Atacadista, and acting as a business development consultant at EBL Soluções Corporativas, employing Salesforce and Power BI for market intelligence and data analysis. Previous roles at Saint-Gobain Brasil involved system development and process management as a mid-level analyst, contributing to customer satisfaction and data integration improvements. Additionally, experience as a digital marketing consultant at Google involved developing methodologies for data-driven marketing strategies. Erick holds multiple degrees in software engineering, systems development, and business administration, complemented by training in Salesforce.