Gillian Williams

Gillian Williams is a seasoned technology professional with extensive experience in implementation management, triage engineering, and software testing. Currently serving as the Lead Triage Engineer at ERG, Inc., Gillian previously held roles including Test Lead at Xbox Games, Implementation Manager at Linnworks, and various positions at Smarsh and Applause. Proficient in handling complex technical projects, managing client relationships, and ensuring quality assurance across multiple platforms, Gillian also possesses a strong background in customer service and technical support. Educationally, Gillian holds a Diploma in Information Systems from Lebanon High School.