Raffael Müller

Raffael Müller is an experienced project manager currently at Emil Frey Digital since June 2020, following a brief tenure as Leiter Kundendienst at Jensen AG in early 2020. Prior roles include Leiter Kundendienst at Emil Frey AG from October 2013 to December 2019, where responsibilities encompassed managing customer service teams, overseeing multiple brands, handling customer complaints, and conducting audits. Raffael also served as Teamleiter Kundendienst and Kundendienstberater at Emil Frey AG, as well as in sales and customer service at Garage Elcar GmbH from 2008 to 2013. Raffael's education includes an EMBA in General Management from HSO Business School Switzerland and relevant diplomas in automotive management and customer service.