Saad Tawfik is an experienced professional in customer experience and sales within the banking sector, currently serving as a Senior Customer Experience expert at Emirates Development Bank since July 2019, where leadership in sales initiatives for home loans has been paramount. Prior experience includes roles at First Abu Dhabi Bank as a Personal Banker, Mashreq Bank as a Senior Sales Officer, Arab Bank as a Sales Officer, and Bank Audi as a Payroll Officer, each contributing to a solid track record of sales achievements and customer service excellence. Saad Tawfik began a legal career as an Attorney At Law at Sayed Amer Law Firm before transitioning to finance. Educational credentials include a Master's degree in Marketing and a Professional Diploma in Legal and UN Translation from The American University in Cairo, alongside a law degree from Ain Shams University.
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