Jane C.

Jane C. is an accomplished professional in service design and customer experience, currently serving as Senior Lead for Customer Journeys and Associate Vice President - Service Design Lead at Emirates NBD since January 2023. Jane C. has a rich background that includes roles as an Advisory Council Member for Harvard Business Review and as a co-founder and podcast host for Girls Daily Talk Show. Jane C. founded Airdot to enhance tourist experiences through an AI-powered lost and found service and served as a Service Designer at Questrade Financial Group. Previous experience also includes positions at RBC Wealth Management and RBC Dominion Securities, where Jane C. excelled in high-net-worth client service. Jane C. holds multiple degrees in business and design, with executive education from prestigious institutions such as Harvard Business School and the Royal College of Art.