Pedro Maldonado is an accomplished gaming operations professional with extensive experience in managing cage operations across multiple prestigious casinos. Currently serving as the Senior Manager of Cage Operations at Empire City Casino since July 2022, Pedro oversees daily operations, implements compliance with AML regulations, and manages training and staffing for the casino cage team. Previous roles include Cage and Credit Operations Manager at Delaware North, Director of Cage Operations at Encore Boston Harbor, and Director of Cage and Count Operations at Tiger Resort, demonstrating a consistent record of enhancing operational efficiency, ensuring regulatory compliance, and delivering exceptional customer service. Pedro holds a Bachelor of Science degree in Graphic Design from St. Thomas Aquinas College.
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