Deanna Darling serves as a Sr. Business Process Specialist at EMPLOYERS since July 2019, with prior experience as an Area Portfolio Leader at Kaiser Permanente, where responsibilities included developing a Lean Six Sigma program and leading multiple operational improvement initiatives. Deanna's extensive background encompasses roles in process improvement and operational excellence at LifePoint Health and HCA Healthcare, where significant enhancements in patient experience and operational metrics were achieved. Earlier positions at Dignity Health involved directing operations improvement efforts and coaching leaders in Lean Six Sigma methodologies, resulting in substantial financial gains and improvement in healthcare delivery outcomes. Deanna holds an MBA in Business Administration and Health Care Management and a Bachelor's degree in Health Care Administration from the University of Phoenix.
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