Mônica Soares de Barros Saúde

Mônica Soares de Barros Saúde has extensive experience in customer support and human resources, currently serving as Coordenadora de Relacionamento e Suporte ao Cliente at Empresa 1 since January 2019. Prior roles include Consultora de Treinamento/Desenvolvimento de Líderes at RET Treinamentos Empresarial, and Coordenadora de Operações at Stefanini, where Mônica managed customer service operations and implemented training programs. Mônica held various positions at Mastermaq Software, including Gerente de Suporte Técnico and Assessora de Suporte Técnico, focusing on team development and customer satisfaction. Mônica's career began as Supervisora de Recursos Humanos at Restauração Indústria e Comércio and as Assistente de Departamento de Pessoal at Contabilidade Geraldo Viera. Mônica holds multiple degrees, including a specialization in Strategic People Management and an MBA in Leadership of High-Performance Teams.