Durga’s expertise is in the area of support and management, relative to activities involving client service relationship, on-boarding, management, training, problem resolution and operational improvement. She has an extensive background in Delivery Management, supporting the tactical and strategic service needs of the clients. She has experience in managing large commercial accounts for leading organizations in a Global Delivery model. She is results driven in achieving higher levels of customer satisfaction and ensuring accountability for successful project delivery.
Durga is passionate about building productive working relationships with the customers, providing delivery excellence and solving complex business problems in collaboration with the team and the stakeholders. She believes in Continuous learning and adapting new technology innovations into the workspace.
She holds the Executive Education certificate from The Wharton School, Online program in Fintech Revolution: Transformative Financial Services and Strategies, Masters of Science (M.S) degree in Computer and Information Sciences, from Nance College of Business, CSU, Ohio, USA and Bachelors of Engineering (B.E) Degree in Computer Science from Osmania University, Hyderabad, India.
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