Shahmir leads EnableVue’s international data, research and development operations.
Shahmir is a highly qualified Customer Experience and Contact Center Operations Specialist.With a track record of managing large-scale service transformation initiatives and a focus on process re-engineering programs. His unique experience in a broad range of technical and business leadership roles position him well for problem solving and client solution development on an enterprise scale.
With expertise in Telecommunications and Outsourcing Services, Shahmir has led the launch of new contact centers, driven operational change management and executed new business plans to maximize productivity, performance and fiscal health.
He has held lead roles at Abacus Consulting as the Head of the CFL Logistics group (Closed Feedback Loop Logistics) and Touchstone Communications as Project Manager. He has provided solution consulting to several large organizations such as NovaStar Inc., Microsoft, the US Federal Government, The Ritz Carlton, ZONG – China Mobile, Warner Brothers and CNBC. Shahmir holds a MBA from SZABIST University and a B.Sc. with honors Mathematics from the University of Punjab.
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