Kaushik Kundu

Senior Vice President, Operations at Encore Capital Group

Kaushik Kundu, CFA has a comprehensive work experience in the finance industry. Kaushik has held various leadership roles in companies such as Encore Capital Group and Capital One. At Encore Capital Group, Kaushik served as the Senior Vice President of Operations, where they managed call center operations for the largest distressed receivable purchaser in the US. Kaushik also led the analytics and strategy development for investment and servicing strategies as the Vice President of Strategy & Analytics. Additionally, they served as the Director of Operations Strategy and Analysis, where they optimized collection strategies for distressed consumer credit card debt.

During their time at Capital One, Kaushik served as the Business Director of Enterprise Customer Management, leading a team responsible for managing marketing and engagement strategies for consumer finance loan and deposit products. Kaushik also held the role of Business Director of Credit Card Customer Management, overseeing balance transfer product development and marketing strategy for millions of customers. Before that, they served as the Senior Business Manager of Underwriting & Product Development and the Business Manager of Credit Policy, where they developed underwriting policies and conducted analysis on customer behaviors for credit risk and revenue drivers.

Overall, Kaushik Kundu, CFA has extensive experience in operations, strategy development, analytics, and optimizing collection strategies in the finance industry.

Kaushik Kundu, CFA has a diverse education background. Kaushik obtained their CFA designation from the CFA Institute in 2009. Prior to that, they completed their Master of Business Administration (MBA) degree in Finance and Operations from the Indian Institute of Management Bangalore between 1999 and 2001. Kaushik also holds a Bachelor of Science (BS) degree in Mechanical Engineering from Jadavpur University, which they obtained between 1992 and 1996.

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