Mark Pooler

Mark Pooler is a seasoned professional in the financial services industry, currently serving as Senior Group Manager at Encore Capital Group and Midland Credit Management since January 2018. With a strong background in collections and client management, Mark has overseen account managers and multiple client portfolios, delivering exceptional customer service while achieving both internal and external goals. Previous experience includes a role as Collection Manager at Alltran Financial, where Mark led teams to prominent performance accolades and received multiple perfect scorecards and awards for excellence. Early career experiences at Anderson Trucking Service and Ing Direct further showcase Mark's strong sales and operational skills, with notable achievements in profitability and mentorship. Education includes a high school diploma.