Alessio Brinati

Alessio Brinati is a seasoned professional with extensive experience in customer service and operations management across various industries. Currently serving as a Product Manager and Global Customer Care Coordinator at Endesa X since June 2021, Alessio oversees customer care activities in eight countries, implements KPI standardization, and develops global dashboards. Prior to this, Alessio was the Head of Service Center at Endesa, managing a team and ensuring technical assistance across multiple areas. Alessio's career also includes significant roles at Accenture, hp, Barclays, and Net SRL, demonstrating a strong background in service delivery, team leadership, and performance monitoring. Alessio holds a degree in Business Economics with a focus on Marketing from Università degli Studi di Torino and has international education experience at Universidad CEU San Pablo.