James Rivera

James Rivera is a skilled professional currently serving as a Software Analyst at EndoSoft since September 2023, following a promotion from Utech Products. With experience in analysis, troubleshooting, user training, support, documentation, quality assurance, and requirements gathering, James brings a comprehensive skill set to the role. Prior to this, James held the position of Customer Service Specialist at Utech Products from November 2022 to September 2023. James also served as a Facility Operations Assistant at the NYS Office of General Services from January 2020 to January 2022 and worked as a Delivery Specialist at FedEx from August 2015 to 2018. James holds an Associate Degree in Education from SUNY Schenectady County Community College, obtained between 2014 and 2016.