Rokas Kudakauskas has extensive work experience in customer support and management roles. Rokas currently serves as the Head of Customer Support at Eneba Games since March 2021. Prior to that, they worked as a Customer Service Manager at Booking.com from March 2018 to March 2021. Before joining Booking.com, they held various positions at Transcom since November 2009. These positions included Business Manager from May 2016 to February 2018, Senior Team Lead from May 2013 to May 2016, EMEA Implementation Team member from August 2013 to February 2014, Team Leader from August 2011 to May 2013, and Customer Service Representative from November 2009 to August 2011. Throughout their career, Rokas has focused on improving efficiency, revenue, and customer experience in the customer support industry.
Rokas Kudakauskas holds a Bachelor's degree in International Business from Vilniaus Universiteto Tarptautinio Verslo Mokykla. Rokas also attended Vilniaus "Ryto" Vidurinė, although specific details about their degree and field of study at this institution are not provided.
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