Cloe Kernick

Cloe Kernick is an accomplished professional with extensive experience in customer and market operations within the energy sector, currently serving as General Manager of Customer & Market Operations at Energy Queensland since February 2020. Previously, Cloe held various managerial roles at Energex, starting as Team Leader and progressing to roles such as Business Transformation Manager and Group Manager of Connected Customer Services Group, with a focus on enhancing customer service delivery and compliance with regulatory standards. Cloe has consistently demonstrated expertise in managing operations, stakeholder relationships, and customer expectations while implementing innovative strategies to improve operational and financial performance.