Katie Lake

Katie Lake has over 17 years of experience at EnerSys, currently serving as the Field Service Administrative Manager for North America, where responsibilities include supporting customers and coordinating field services. Previously, Katie held roles such as National Account Coordinator for Reserve Power and Supervisor of Service Marketing, focusing on customer satisfaction and after-market product development. Prior experience includes work as a Service Delivery Coordinator at XO Communications and as Customer Service Director at Gold's Gym, demonstrating a strong background in customer service and operational management. Katie is a graduate of Muhlenberg High School.