Kamala Nudurupati

IT Specialist at Engage2Excel

Kamala Nudurupati has a diverse work experience spanning over 20 years. Kamala started their career in 2002 as a Business Center Assistant at Hotel Green Park in Hyderabad, where they handled reservations, attended calls, and built relationships with other hotels and companies. In 2003, they worked as a Customer Service Advocate at HGS - Hinduja Global Solutions, handling calls for a leading DSL company in the United States. Kamala was responsible for rolling out updates to representatives and preparing coaching opportunities based on feedback. From 2004 to 2006, Kamala worked as a Customer Support Specialist at DELL INDIA INTERNATIONAL SERVICES Private Limited, providing technical support for Dell laptop systems and managing AHT reports and customer experience data. In 2006, they joined FICO™ as a Product Support Engineer- Technical Support L2. Kamala supported both internal and external customers of Fair Isaac, handling 1st level inquiries for various software products. Kamala's most recent role was at Engage2Excel, where they worked as a Customer Service Specialist from 2022 to 2023. In May 2023, they transitioned to the position of IT Specialist.

Kamala Nudurupati has a Bachelor of Arts (BA) degree in Sociology from Bangalore University. The duration of their education and any other degrees or fields of study beyond this information are unknown.

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