Shravan Kumar has 8 years of work experience, beginning in 2006. From 2006 to 2008, they worked as a Senior Customer Service Representative at Sitel, where they were responsible for tertiary collections on car loans with GMAC - General Motors, handling outbound and inbound calls daily with the goal of collecting the owed debt, and counseling debtors on their payment options and arranging installment agreements. From 2008 to 2015, they worked at Bank of America as a Team Developer, responsible for leave management, attendance, and other day-to-day operational jobs, as well as process training and implementation of the secondary site (Gurgaon). From 2015 to 2017, they worked at Dell International Services as a Sales Analyst, selling customized computer packages based on clients' requirements and up-selling the accessories to increase sales. From 2017 to 2019, they were at Agile CRM as an Enterprise Account Executive and Sales Manager II, responsible for team management, pipeline management, key account management, enterprise sales, revenue generation, contract renewals, new contracts, business development, and training and development. Finally, from 2020 to present, they have been at EngageBay Inc. as a Senior Regional Manager, leading the Sales & Support teams to drive results and lead revenue growth by new client acquisition.
Shravan Kumar has a Bachelor of Commerce (B.Com.) degree from SVG Degree College. Shravan also holds certifications in Six Sigma Basics and MS Office from BA Continuum India Pvt. Ltd.
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