Michelle Smith

Michelle Smith is a seasoned sales leader currently serving as the Sr. Director of North America Sales at Engageware, where Michelle leads sales and account management teams with a focus on building high-performing teams and promoting collaboration. Prior to this role, Michelle managed a $6M customer portfolio as a Strategic Account Manager at Engageware, developing strategic business plans to enhance customer success. Michelle's earlier experience includes positions as an Account Executive at SilverCloud, Inc., a Director of Named Accounts at Acquia, and an Account Executive at Fidelity Investments (BostonCoach), where Michelle demonstrated expertise in the end-to-end sales cycle, client relationship management, and aligning solutions with customer needs to drive revenue growth.