Faith Damasus

Global CX Business Strategy Manager at ENGIE Energy Access (Africa)

Faith Damasus currently serves as Global CX Business Strategy Manager at ENGIE Energy Access (Africa) since September 2023. Previous experience includes roles such as Service Monitoring at Kuda from July 2022 to August 2023, and Customer Experience Specialist at FirstBank Nigeria from September 2018 to August 2022, where notable achievements included managing customer experience initiatives and contributing to the bank's service delivery framework. Earlier positions featured International Payments Officer at FirstBank, where responsibilities included compliance investigation, and Head of Customer Success at Crush Food Nigeria, recognized for exceptional customer service management. Faith also worked as an Accountant at Living Word Magnet School Abuja, overseeing financial operations. Academic credentials include a Bachelor's degree in Accounting from the University of Port Harcourt, awarded in 2012.

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