Thomas Cowen

Thomas C. is a skilled Cloud Architect at Enhanced - IT Support & Solutions, specializing in driving digital transformation projects and enhancing client relationships. With previous experience as an Infrastructure Projects Engineer, Thomas achieved a perfect customer satisfaction score while managing B2B digital transformation initiatives. At 288 Group Ltd, Thomas played a pivotal role in forming the Systems Engineering team, promoting flexible working through Microsoft 365. As a Hybrid Infrastructure Engineer and ICT Infrastructure Engineer, Thomas successfully led significant Azure migrations and strategy transitions. Thomas also has a strong background as a Technical Service Desk Engineer at Nasstar and as a Service Desk Engineer at QuoStar, where a focus on customer satisfaction and junior team development was emphasized. Thomas's educational background includes a Level 3 Infrastructure Technician Apprenticeship from Bournemouth and Poole College.