Andrea Fryer is a seasoned professional with extensive experience in technical support, project management, and business analysis within various industries. Currently serving as a Senior Technical Specialist at Enlighten Operational Excellence since September 2021, Andrea excels in implementing workforce and performance management tools and analyzing data using Excel. Previous roles include working as a Project Manager/Business Analyst for the Seminole Tribe of Florida, where two significant Kronos projects were successfully managed, and serving as a Documentation Specialist while self-employed, gathering business requirements for system customization projects. Andrea has also contributed as a Financial Systems Business Analyst at Dycom Industries, where leadership was demonstrated in a critical project, and in various roles across multiple organizations, focusing on ERP systems and business process analysis. Andrea holds a Bachelor of Business Administration in Management Information Systems from the University of Michigan-Dearborn.
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