Shrikant Subramaniam is a Change Coach at Enlighten Operational Excellence, where Shrikant has been implementing SAAS software and facilitating successful client engagements since June 2021. Previously, Shrikant served as a Team Lead at Accenture in India from October 2010 to August 2020, focusing on Operations Service Management and ITIL best practices to enhance service efficiency and customer satisfaction. Additional experience includes roles ranging from Collections Representative to Manager at various organizations, including Tracmail Ar Services Private Limited and Conybio Healthcare India Pvt Ltd. Shrikant holds a Bachelor of Science degree in PCM from AGEAWS and has a strong foundation in customer service, sales, and team management.
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