Jan Wrobleski

Jan Wrobleski has extensive experience in technical and incident management roles, currently serving as a Service Delivery Manager at Ensono since January 2019, overseeing customer operations and a team of engineers. Prior to this, Jan held positions at Alight Solutions as a Technology Major Incident Manager and at Aon as an Incident Management Coordinator, where responsibilities included incident restoration and process improvement using ITIL Best Practices. An earlier tenure at IBM as an Availability-Situation Manager/Root Cause Analyst Coordinator provided expertise in problem and change support across multiple accounts. Jan's career began in administrative roles at ABN AMRO and J.O. Pollak, demonstrating strong organizational and interpersonal skills throughout various responsibilities.