Fritzie Abella is an experienced Operations Manager with a significant tenure at Entrust Global Group LLC and Beckett Collectibles since January 2010, where responsibilities include collaborating with Sales/Collections Representatives to exceed sales and collections targets, while focusing on sales productivity and customer satisfaction. Prior experience includes serving as a Team Leader at TeleTech from June 2007 to December 2009, where Fritzie developed initiatives to enhance Customer Experience ratings and fostered team growth through coaching and mentoring. Fritzie holds a Bachelor of Arts degree in Mass Communication/Media Studies from the University of the Philippines, completed in 2003.
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