Amber Farrell has a diverse work experience spanning multiple industries and roles. Amber started their career as a Serials Assistant at the Wisconsin Historical Society, where they processed incoming serials and periodicals. Amber then worked as an Undergraduate Psychology Research Assistant at the University of Wisconsin-Madison, where they administered questionnaires and performed data entry for a research study.
Amber then joined ProQuest as a Customer Support Representative, providing customer support and coordinating renewals and new business. Amber later worked at GfK as a Research Associate, managing the operational aspects of Mystery Shopping programs and analyzing data for clients.
Amber also gained experience in the healthcare industry as a Clinical Subjects Associate at Michigan Medicine, where they conducted assessments for research studies and managed participant files. Amber then joined Wayne State University as a Student Assistant at the Arthur Neef Law Library, where they assisted patrons and processed incoming materials.
Amber's digital asset management skills were honed during their time at Rock Ventures LLC, where they organized and digitized physical assets as a Digital Asset Management Intern. Amber later joined Quicken Loans as a Digital Asset Management Specialist, organizing and cataloging digital content in a secure digital asset management system.
Most recently, Amber worked at Entrega as a Project Delivery Lead, collaborating on UX strategy and planning and optimizing publishing practices for General Motors. Amber also held roles as a Business Analyst and Project Analyst at the company, leading training, overseeing video platform migration, and maintaining access control lists for web publishing tools.
Overall, Amber Farrell has a well-rounded background with experience in project management, business analysis, digital asset management, research, and customer support.
Amber Farrell's education history includes a Master of Library & Information Science (MLIS) degree from Wayne State University, which they pursued from 2015 to 2017 with a focus on Information Management. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in Psychology and History from the University of Wisconsin-Madison, where they studied from 2008 to 2012. Additionally, in 2011 they participated in the USIT Study Abroad Program at Trinity College Dublin, focusing on Irish Studies. In terms of additional certifications, Amber Farrell obtained a certification in Digital Product Management: Modern Fundamentals from Coursera in July 2022.
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