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Sari Laitinen

Customer Support Specialist at Smartvatten | Understanding Water

Sari Laitinen, BBA, is an experienced professional with a diverse background in customer service, marketing, and administrative support. Currently serving as a Customer Service Coordinator at Smartvatten since June 2020, Sari addresses customer inquiries and resolves technical issues. Previous roles include LEAN Specialist Trainee at HAMK Häme University of Applied Sciences, where Sari enhanced the onboarding program, and Customer Service Manager at Spring Service Oy, focusing on marketing and brand loyalty. Sari's extensive experience includes positions as an Executive Assistant, Assistant, and Business Analyst at Metso Minerals Oy, along with roles in marketing and administration at Leppäkosken Energia Oy and Aon Finland Oy. Educational qualifications include a BBA in Marketing & Communication from Satakunta University of Applied Sciences and additional certifications in audiovisual communications and LEAN specialization.

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