Crystal Baker

Crystal Baker possesses extensive experience in operations management and customer service, currently serving as a Senior Operations Manager at EOS USA since September 2015, where previous roles included Collections Manager and Assistant Customer Service Manager. Prior to EOS USA, Crystal operated Baker's Consulting Services from May 2013 to September 2015, demonstrating expertise in Quickbooks, payroll preparation, and tax filing. Additional experience includes an Administrative Assistant position at PSR Group, Inc. and a Customer Service Supervisor role at SafeAuto Insurance Company, where oversight involved a team of over ten representatives. Crystal's foundational experience in customer service began at CellularOne, Inc., and educational background includes studies at Eastern Kentucky University and Berea Community High School.