Ana Jane Bitor possesses extensive experience in project management and cloud operations, currently serving as the Cloud Support and Managed Service Head at ePLDT since September 2008. With a focus on ITIL Service Lifecycle and PMBOK frameworks, Ana Bitor has held various leadership roles, including Cloud Operations Head and Performance and Quality Head. Key responsibilities include project planning, risk management, service delivery, and continual service improvement. Prior experience includes positions as a Design Engineer at Emerson Network Power and a Process and Equipment Engineer at Intel Corporation. Ana Bitor holds a Bachelor of Science degree in Electronics and Communications from Mapúa University and is a certified Project Management Professional.
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