Vikas Kaushik

Vikas Kaushik is a seasoned professional with extensive experience in customer success and business development, currently serving as a Manager in Platform Renewals & Cross-Sell for Mastercard Data & Services since September 2021. Vikas has established best practices in customer success across global teams and drives strategic initiatives for Mastercard's digital platforms. Previous roles include Senior Customer Success Manager at Rackspace Technology, where Vikas managed cloud services, and Customer Success Manager at Zscaler, focusing on secure internet access solutions. Additional experience encompasses positions at SoftwareONE, Navisite, Icon Resources & Technologies, and Microsoft, showcasing a strong foundation in technology, sales, and customer engagement. Vikas holds a Bachelor of Engineering degree in IT, Electronics, and Communications from Maharshi Dayanand University.