Lisa Coverdale

Lisa Coverdale is an experienced manager with a strong background in customer service and project management within the housing sector. Currently serving as a Manager at EQUANS UK & Ireland since May 2018, Lisa oversees a team dedicated to delivering exceptional customer experiences across multiple Housing Association Frameworks. Prior to this role, Lisa spent nearly two decades at Karbon Homes as a Customer Service Manager, focusing on the strategic delivery of service across various platforms. Additionally, Lisa held the position of Customer Service and Engagement Manager at Cestria Community Housing Association Limited. Lisa's educational background includes a First Class Hons Degree in Business Administration and Management from New College Durham and credentials in Customer Service Coaching and Mentoring.