Sheila Almendro Verdugo

Sheila Almendro Verdugo is an accomplished professional with extensive experience in the ad tech sector, currently serving as an Incident Manager, Customer Success Manager, and Senior Customer Support Specialist at Equativ since December 2018. In this role, Sheila acts as a primary point of contact for major international clients, addressing technical matters and providing support related to ad server operations and programmatic troubleshooting. Prior experience includes positions at Altran as a software consultant for PSA, at Transfesa as a QA Tester and Translator in collaboration with Deutsche Bahn, and various teaching roles in language education. Sheila holds a degree in Translation and Interpretation from Universidad Autónoma de Madrid and is pursuing an ITIL 4 Foundation certification in IT service management.