Gideon Edwards possesses extensive experience in customer service and collections, with a career spanning over two decades. Currently serving as a Customer Service Representative at Equity Staffing Group since July 2012, Gideon excels in handling inbound calls, managing enrollment applications, and ensuring payment verification. Previous roles include positions at Macy's Credit Card Services, where strong communication skills were utilized, and various positions with Equity Staffing Group and United Healthcare, focusing on enrollment verification and complaint resolution. Earlier experiences with Oxford Management Services, National Financial Systems, and Allied Interstate involved debt collection and negotiation, consistently achieving high call volumes. Gideon holds degrees in Legal Assistant/Paralegal from Everest University, completed between 2007 and 2014.
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