Vanessa Fontalvo Leon

Vanessa Fontalvo Leon has a diverse work experience spanning different industries and roles. Vanessa most recently worked at Ergeon as a Senior Customer Service Representative, starting in March 2023. Prior to that, they were a Customer Specialist at the same company from July 2022 to March 2023.

Before their time at Ergeon, Vanessa worked at Seguroparaviaje.com as a Director of Sales and Marketing from May 2020 to December 2021. Prior to that, they held the role of Sales Team Leader from June 2017 to April 2020.

Vanessa also gained experience in retail sales at visa travel center from June 2017 to July 2018. Before that, they worked as a Debt Service Advisor at Resuelve tu Deuda from July 2016 to April 2017.

Vanessa's earliest work experience was as a Research Assistant at Universidad de San Buenaventura Bogotá, where they worked from October 2015 to February 2017.

Overall, Vanessa Fontalvo Leon has a strong background in customer service, sales, and marketing, with experience in various industry sectors.

Vanessa Fontalvo Leon has a diverse education history. In 2022, they attended Universidad ECCI, where they obtained a degree as an Especialista en Gerencia Estrategica de Marketing, specializing in Marketing. From 2012 to 2017, Vanessa studied at U. de San Buenaventura, Bogotá, and earned a Grado en Administración y Dirección de Empresas, focusing on Administration and Management of Companies in general.

In addition to their formal education, Vanessa has pursued various certifications to enhance their skills and knowledge. In 2022, they obtained certifications in Power Bi Básico, Aumenta tu creatividad y amplía tus posibilidades, Cómo ejecutar una Transformación Digital, and Scrum Fundamentals Certified. These certifications were attained from institutions such as Netzun and SCRUMstudy - Accreditation Body for Scrum and Agile.

Vanessa has also engaged in multiple online courses to expand their expertise. In 2021, they completed courses in Curso de Automatización de Marketing Digital, Curso de Growth para Startups, Curso de UX para E-Commerce, Guía Básica de Redes Sociales para Empresas, Curso de Estrategias UX para Empresas, Curso de Estrategia y Creación de Contenido Digital, Curso de Fundamentos de Publicidad y Pauta Digital, Curso de Lean UX, and Curso de Creación y Optimización del Funnel de Ventas. These courses were conducted by Platzi, an online education platform. Furthermore, in 2020, Vanessa achieved a certification in Curso de Introducción al Marketing Digital from Platzi.

It's evident that Vanessa Fontalvo Leon has continuously pursued education and professional development, acquiring expertise in marketing, administration, and other relevant areas.