Chelsea Novak

Chelsea Novak has a diverse work experience spanning over several years. Their most recent role was as a Client Account Manager at Erlach Computer Consulting, starting in July 2020. Prior to that, they worked at IGT as a Computer Operator in Technology Operations from May 2018 to July 2020.

Chelsea also has experience in customer service and technical support roles. Chelsea worked as an In Home PC Agent at Geek Squad from June 2016 to September 2019, where they traveled to homes and businesses to provide various services such as product setup and troubleshooting.

Before their time at Geek Squad, Chelsea was an Inventory Supervisor at Best Buy from October 2014 to June 2016. In this role, they managed a team of employees and ensured inventory integrity, while also overseeing project completion.

Chelsea's leadership skills extend further back in their career, as they were a Geek Squad Manager at Geek Squad from October 2011 to October 2014. In this position, they managed a team of technical and retail employees, handling responsibilities such as coaching, training, scheduling, and customer service escalations.

Prior to their roles with Geek Squad, Chelsea worked in an administrative capacity at Best Buy from January 2009 to October 2011. Additionally, they gained experience as a Project Coordinator and Office Notary at JC Planning and Design from August 2007 to January 2009.

Throughout their career, Chelsea has demonstrated a range of skills in account management, technical operations, customer service, and leadership.

Chelsea Novak received an Associate's degree in Computer Programming from Truckee Meadows Community College in 2019. Additionally, they obtained an Associate's degree in Administrative Professional from the same institution, although the specific dates are unknown. In April 2020, Chelsea obtained certifications in ZCP: Enterprise Engineer 8.0 and Zerto Certified Associate: Foundations 8.0 from Zerto.