Andrew Lamb

Andrew Lamb is an accomplished IT professional with extensive experience in technical support and engineering roles across multiple organizations. Currently serving as a Senior Support Technician at ESA Retail since June 2023, Andrew has previously held positions such as Operational Site Support L2 Engineer at Ocado Technology, where responsibilities included providing 24/7 IT support in a warehouse environment and managing various IT systems. Andrew's skills encompass advanced support for Microsoft Windows and Office, Active Directory management, network issue investigation, and participation in IT projects. With a solid educational background, including a BSc in Management Systems with Information Systems from The Manchester Metropolitan University, Andrew has demonstrated a commitment to excellence in the IT sector since starting as a Technical Support Technician at Western Union.